The Cruise Guide Training Day on January 30th 2011 in Tallinn
9am to 6pm, coffee breaks included
The Purpose of the Cruise Guide Training course created by Progress International in synergy with the WFTGA is to further and develop understanding and consensus amongst Tourist Guides of the Cruise Industry as a whole, to ensure internationally recognized quality practices and to give Tourist Guides a voice for the key role they play in executing Cruise Excursions, which carry significant revenue responsibility for Cruise Lines.
The Topics of the Cruise Guide Training will include:
Cruise Ship Industry in General
Life on Board
Cruise Guest Profiles
Cruise Line Products
Partners of the Value Chain
Guiding Operations
Dispatch (including Tender)
Interpreting Skills
Promotional Skills of the Host Destination
Importance of Next Port.
The COST of this ONE DAY TRAINING (8hrs) will be EURO 100.
You have the Choice of GERMAN or ENGLISH lecturers, please sign up giving your preferred language plus background of your tourist guide license in order to ensure your seat asap.
Registration with guide-felicitas@chello.at
Click HERE to download the registration form.
You will be sent an invoice for internet money transfer to be paid in advance. Participation according chronological order.
Cancellation within four weeks prior to workshop is possible with a payment of € 20 for handling.
This workshop is sponsored by WFTGA
World Federation of Tourist Guides Associations
Rosalind Newlands
WFTGA President
22 Winton Terrace
Edinburgh EH10 7AP
Scotland
United Kingdom
Tel: +44 (0)131 477 2204
Mobile: +44 (0) 7885329538
Fax: +44 (0)1314452807
E-mail: rosnewlands@osa.sol.co.uk
Registered Office: Vienna Austria
Email: info@wftga.org
http://www.wftga.org
The Global Forum for Tourist Guides
